Emergency Tips

Your home deserves the best. We can deliver it, starting with expert advice on how to immediately prevent more damage.

When fire, smoke or water unexpectedly damage your home, the first steps you take could mean the difference between a small cleanup and a more costly and time consuming restoration.

Knowing when to call in a professional can also save you time in getting your life back to normal and money by preventing further damage to your home.

ServiceMaster Restore® restoration professionals help return your home to normal as quickly as possible while restoring your peace of mind that the job was done right.

Water Damage | Fire Damage | Vandalism

Services


About Us

ServiceMaster of Midland/Orillia has become a leader in the disaster restoration industry. Our mission is to be the premier provider of professional restoration services to commercial and residential markets. We will accomplish this by developing a strong team who, through their commitmen

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Water Damage

What to Do

  • Damage from water and bacteria growth can begin within hours. Call for professional help.
  • Remove as much water as possible by mopping and blotting.
  • Remove wet area rugs or other floor coverings not permanently attached. Do not attempt to start removing your wall-to-wall carpet.
  • Lift draperies off the floor, loop through a plastic coat hanger and place the hanger on the drapery rod.
  • Wipe furniture, prop up wet furniture cushions for even drying and place aluminum foil under furniture legs.
  • Move photos, paintings and art objects to a safe, dry location.
  • Do not remove books from shelves. Instead, pack them tightly to prevent warping of pages until a restoration professional can begin this specialized drying.
  • Open drawers, closets and cabinet doors to enhance drying.

What Not to Do

  • Do not enter a room with standing water until electricity has been turned off.
  • Do not use a regular household vacuum to remove water.
  • Do not lift tacked-down carpet without professional help.
  • Do not use electrical appliances while on wet carpet or flooring.
  • Do not disturb visible mold.
technicians
mold

Fire Damage

What to Do

  • Corrosive by-products can cause irreversible etching in as few as 72 hours. Call for professional help.
  • If the temperature is above 60°F, air out the house to reduce smoke odor.
  • Clean Formica, chrome, porcelain and aluminum fixtures to prevent permanent tarnishing or etching.
  • Change the air filter on your furnace if it uses forced air.
  • Tape damp cheesecloth over returns and supply registers to capture loose soot in the air.
  • Discard any open food packages.
  • If the electricity is off, clean out the refrigerator and leave doors propped open.
  • Send clothing with heavy smoke damage to a qualified restoration dry cleaner.

What Not To Do

  • Do not touch anything with your bare hands. Oil from your hands can permeate upholstery, walls and woodwork, causing additional damage.
  • Do not wash walls. Incorrect cleaning could compound the soot residue.
  • Do not attempt to clean carpets or upholstered furniture.
  • Do not use electrical appliances until having them checked.
  • Do not use ceiling fixtures if the ceiling is wet.
house on fire
kitchen fire

Vandalism

What to Do

  • Fast action is required to prevent further damage. Call a restoration professional to remove damage caused by vandals.
  • Make a list of all damage.
  • Use a shop vacuum to remove glass particles from carpet and upholstery.
  • Remove any debris from carpet or interior walls. Scrape or blot carpets and furniture - do not rub.
  • Wash egg or other residue from the building exterior using water.

What Not To Do

  • Do not use household cleaning products on fabrics, upholstery or carpets.
  • Do not attempt to remove chemical stains, including ink or paint.
  • Do not operate damaged electrical appliances.
bullet hole
graffiti

News

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ServiceMaster Restore

Quick responses and efficient planning of the staff coordination required to ensure this retail area was ready for customer service

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W.M.D.P.M.

We have used your service a few times here at the building or for personal reasons, each time you responded very quickly and were onsite as quickly as possible. I had a few emergencies and I just couldn't believe how quick and efficient you were; not only on the phone but onsite as well. I have never been treated with such courtesy and respect and I would recommend this company to everyone who would need this service. Joanne Morin Building Manager for Parkview Apts and Aberdeen Executive Suites Midland


B.H.R.L.

Carper Cleaning is done professionally by a helpful young man


Askennonia Senior Centre

Very friendly, hard working, professional people knew exactly what they were doing. Efficient and reasonably priced. The job turned out perfect. Fresh and clean! Thanks for taking all the unwanted items away. You saved us a lot of work. Judy Contin Askennonia Senior Centre


Lcbo Lafontaine

Quick responses and efficient planning of the staff coordination required to ensure this retail area was ready for customer service


W.D.

The prompt attentive service received in getting the space back to a ready form for our clients was in no measure well received by all. I was most impressed by the fact that your supervisors and staff went about their business in a very professional manner and that additional staff were brought in in order to meet our requirements. everything went well and as requested.


Colin Reid

Fast service and got the job done.


Sunshine Flooring

I like the staff and their efficiency. I feel that they always have the customers interest at heart. They are prompt with their services and are very knowledgeable when it comes to answering questions. Their crews are pleasant and courteous.


F.K.

Prompt professional service, quick reaponse


D.R.

Completed work thoroughly, quickly and on time including clean up.


V.W.

quick and friendly staff


J.L.

Communication is the thing that sets restoration companies apart in my oponion and the communication from Karen and Gerald was awesome.


M.C.A.

Your associates are respectable and are great at what they do. They are dependable and very professional in an emergency situation especially when a tenant is being difficult. Your associates Troy and Scott are definately assests your company truly exceptional. Your cleaning crew is thorough and communicate with us and the tenant very well. Overall exceptional crew! I commend your business. Thanks so much