FAQs
More FAQs- How quickly can ServiceMaster Restore respond to the emergency situation at my business?
- When should disinfection services be considered for my business or commercial property?
- Why did the technician leave wet carpet on my stairs?
To minimize business interruption and help avoid further losses, ServiceMaster Restore responds quickly to provide flood clean up and certified water damage and restoration, fire and smoke restoration, and mould removal services to businesses across all industries. We’re on call 24 hours a day, 7 days a week, 365 days a year. ServiceMaster Restore’s CommercialLINK preferred partner program will ensure that your company is first in line. CommercialLINK allows you to pre-qualify ServiceMaster Restore as your vendor of choice, allowing immediate action to be taken to mitigate loss in the event of a disaster.
Disinfection services should be considered for your business or commercial property whenever there is a potential risk of contamination from pathogens or other harmful substances. This could include situations such as an outbreak of an infectious disease, rodent feces and other pathogens. Our highly trained technicians are equipped to properly remove and dispose of contaminants, reducing the risk of spreading them to other areas and ensuring the safety of your employees, customers and visitors. It's always better to err on the side of caution when it comes to protecting your business and the health of those in it. Prevention is key when it comes to potential hazards.
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.