FAQs
More FAQs- What types of disinfection services do you offer?
- What is that smell?
- My wood floors are wet and buckling. Will they have to be replaced?
At ServiceMaster Restore, we pride ourselves on offering comprehensive and specialized disinfection services for a variety of situations in your home. Our highly trained technicians have the expertise to properly remove and dispose of contaminants and pathogens due to things like viral illnesses, rodent feces or sewage backup in your home. Rest assured that our team is equipped with industry-leading products and equipment to ensure a thorough and safe disinfection process for your home.
Usually, if it smells like mould, it is mould. Mould or mildew odours are due to the presence of fungi in the air, inside pipes or walls, or hidden in other parts of your home. Mould is thicker than mildew, so if the smell is particularly strong, that’s a clue that it’s mould and you need to act fast to prevent further growth.
Wood flooring in your home that has been damaged by water must be continually evaluated by qualified technicians during the drying process. We use professional-grade drying systems and dehumidifiers to create the ideal environment for wood floors to dry efficiently, and optimally to resume their original shape. Depending on the density of hardwood flooring and the type of finishes used, complete drying may take up to three weeks or longer. If you file a claim, your insurance adjuster will work with you to make the final decision as to whether the floors in your home will need to be refinished or replaced.