About ServiceMaster of Midland/Orillia

Calgary 2013

My heroes

I'm writing to you to let you know that Dwayne Frans, Troy Quinn and his team are very amazing.  I found them on the street the first day they were here.  My husband was in the hospital to have his hip put back in place the night before.  They came right over and within an hour the team went right to work packing and getting everything ready to go.

They were definitely put at the right place at the right time.  I'm generally a very strong person,  but that morning I was so scared as I had no one to ask for help. We've only lived here a short time and some friends helped the first day, but they also had problems. When the boys showed up and went right to work.

I have been so impressed with the hard working team and the kindness.

It's not often you find people in these situations that have the patience and empathy necessary to deal with the frustration and anxitaty of people in bad situations.  Your team worked with me and worked hard to accommodate my needs.  They were constantly attentive to me and the work they were doing.  Everyone of the team were polite, patient and hard working.  I wanted to give them all a BBQ one night and they didn't have time as they had so much to do.

All the teams working on our home were great people as well as great workers. Thank you so much for sending them to me.  I honestly didn't know what to do - then they showed up and took all the pressure off my shoulders. so very grateful to them for everything they have done. They are my angels for sure and have definitely earned their wings.

Thank you so much Dwayne,Troy and all the team.  I was great working with you and frankly I miss having them around.  Let them know that my door is always open to them for anything I could do.

Thanks all my angels - you've earned you wings.  You came to me on the worst day of my very long life.  A day  for the first time in my life,  I really didn't know what I would do.

Thanks is not big enough but know I'm extremely grateful.

Thanks so very much.

Donna M. Adams

High River AB, T1V 1E5

Christopher - May 9, 2013 - Rating: 10/10

Everyone involved with our restoration was prompt, courteous and very

attentive to our needs. Never have we had such kind and professional service

from any company. It was a great comfort, especially in our time of distress,

knowing that we were well taken care of.

Penelope - May 6, 2013 - Rating: 10/10

Fast, on time, efficient. They followed up regularly to be sure everything was

going well, and asked if there was more they could do.

Wendy - April 19, 2013 - Rating: 9/10

Polite, efficient, cleaned up after themeselves, did beautiful work

Jason Nicoll April 11, 2013 - Rating: 10/10

people were friendly and easy to deal with, work was done quickly and looks

great.

Ron - March 27, 2013 - Rating: 9/10

Very professional.Quick response to initial contact and all concerns were

addressed almost immediately.

Kevin - March 25, 2013 - Rating: 10/10

Prompt, friendly, knowledgeable and professional. Couldn't have had a better

experience during trying times.

Jack - August 7, 2012 - Rating: 10/10

Your response time, the quality of the work of your contractors, the willingness

and general positive attitude of your contractors.

Jason - July 28, 2012 - Rating: 10/10

Quick and easy

July 16, 2012 - Rating: 10/10

Friendly , up front service - work done in a timely fashion with no 'surprises'.

Thanks.

Paul - May 8, 2012 - Rating: 10/10

Great service, good job done, extremely well mannered and helpful staff,

contracted a very good floor person..I would not even consider another

service..You made a very unpleasant experience..nobody likes their home

ruined by water damage...into a very good experience!

We look forward to ServiceMaster finishing the rest of the job.

Thank you very much for what you have done so far.